IT Policy and Process
Successful technology implementations must take place under an established IT policy. Policy and process is the platform from which all technology decisions should be made. 1Pointe strives to help our clients centralize their technology to make their organizations more efficient and manageable while cost-effective and secure. Policy and process is required to avoid time consuming tasks like redundant data entry and inefficient data search. Process ensures companies retain and secure all important data, and that the company's IT platform allows for scalability.

Because we have seen hundreds of successful and unsuccessful IT policies, and because we must enforce policies to manage technology for many clients, 1Pointe has a fundamental understanding of how to design and optimize IT policy and process. In working with 1Pointe on policy, you will be asked questions such as:

• Where does your staff go for afterhours support resources?
• Who has access to your sensitive data and why?
• Who is using internet bandwidth in your organization and why?
• What kind of administration rights do your employees have and why?
• Have you built an internal portal or SharePoint site to improve company communication and efficiency?
• Are you compliant with your software licensing?
• Are your technology assets standardized?
• Are you retaining your knowledge base?
• Are you considering the long-term effects of the IT decisions you are making today?
• Do you have an updated network topology?
• Is your SSL certificate updated?
• Where is your DNS hosted?
• Is your information backed up securely?
• Are remote users connecting quickly and securely? How are they connecting?
• Are you retaining all the information that is possible?
• Have you been able to avoid redundant data entry?
• And many more!

1Pointe follows industry standards, latest Best Practice guidelines, and reviews all leading technology publications monthly. We strive to provide our clients with a manageable, security oriented policy that allows for centralization, standardization, documentation, scalability, and efficiency.

Best Pracitice - Industry Standards - Centralization - avoid redundant data entry - Standardization - Documentation - Permissions based access