1Pointe uses several internal applications to ensure our customer's technology environments are managed effectively and according to established policy and process.

• 1Pointe Network Monitor :
  

The 1Pointe Network Monitor application gives both our clients and 1Pointe technicians a dynamic snapshot of each device on the customer's network. The 1Pointe Network Monitor has customizable alerts that allow us to catch potential problems before there is an inconvenience to the customer. Microsoft Exchange is also managed through the 1Pointe network monitor. Close

• 1Pointe Patch Manager :
  

1Pointe's patch management application allows us to roll out patches on personalized schedules via script (patching multiple servers at the same time). The application also assists us in testing all patches in a virtual environment before running them on live environments, and has a reporting matrix to ensure successful patch implementation. Close

• 1Pointe Wiki :
  

Each technical project that is performed by a 1Pointe technician is logged in our internal Wiki site. This allows our technicians to share our knowledge base, and provides our customers with ideas and solutions from other 1Pointe customers. For example, client A wants to go paperless. Our technicians could search "paperless" in our internal Wiki to find all the paperless solutions that have been implemented in the past. Close

• 1Pointe Tasking :
  

1Pointe has invested heavily in a customized task-automation application that ensures we are doing what we are supposed to be doing on time. From task assignment to escalation and alerting, 1Pointe's task automation application drives effective productivity. Close

• 1Pointe FTP :
  

1Pointe FTP's site makes our internal applications, drivers, updates, etc. quickly available to our technicians from the client site. Close

• 1Pointe SharePoint :
  

Our internal SharePoint site allows us to quickly provide important information to our customers and share information with coworkers. Our SharePoint site is a collaborative effort and serves as 1Pointe's virtual whiteboard, document station, rolodex, and company newsletter. Close

• 1Pointe Bandwidth Accounting :
  

1Pointe's bandwidth accounting application allows us to track who is using internet bandwidth and why. Optimizing bandwidth can be essential in saving technology costs and increasing productivity. Close