solutions : managed services

  Enterprise Gold Plan :
The 1Pointe Enterprise Gold Plan leaves no stone unturned. Designed for the business that needs to fill both the CIO role and the IT staff role, the 1Pointe Enterprise Gold Plan will ensure that technology is supporting your company's bottom line while ensuring your information is secure and your company is communicating and working effectively.

• Designed IT Policy and Process
• Managed Servers (customized patching schedules, anti-virus, utilization management)
• Managed Firewall / VPN (Intrusion detection, secure remote access, secure file transfer, log file reviews)
• Desktop and Notebook Management (patches, anti-virus, permissioning)
• HelpDesk and remote user support (retained knowledge base, live customer service, screen sharing technology)
• DNS, DHCP, SSL and Licensing Management
• Bandwidth accounting
• Personalized innovation
• Application accelleration
• Backup - Brick level Exchange backup, Delta level file backup, quick restores, off-site redundancy
• Email-(anti-spam, clustering, mail-store monitoring, brick level backup, content filtering)
• On Demand Reporting (login access to Network Monitor, network topology , licensing and serial numbers, tasks performed, helpdesk logs, vertical-specific news articles, 1Pointe newsletter)