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Voice over IP (VoIP) is merging telecommunications with the Internet, transforming the way people converse and collaborate with each other in the workplace. Phone calls are transformed into data, giving businesses great new ways to route calls, work with voicemail, and set up offices. VoIP converges telecom and data infrastructures, creating a unified system that is easier to maintain and expand.

1Pointe is experienced in installing and managing state of the art VoIP systems. We use Cisco phones and Asterisk PBX software to build inexpensive, reliable, secure digital voice networks for businesses like yours.


  • Flexibility: Add new phones wherever you have network jacks. Set up new offices anywhere that has a broadband connection. Extensions and direct lines move with the person, simplifying moving.
  • Convergence: When you use VoIP, your phone system is the same as your computer network, reducing cost of installation and maintenance.
  • Open Source: Asterisk PBX software is an open source solution that has features that even high-end proprietary PBX systems lack. If it doesn't have a feature that you need, it can be easily customized to fit your needs. Best of all, it is free software that runs on inexpensive Linux servers, reducing installation and maintenance costs to a fraction of proprietary systems such as Call Manager and Avaya.
  • Clarity: Sound quality is crystal clear, and is not affected by degraded phone lines.
  • Scalability: When call volume starts increasing, you only need to add bandwidth. You don't need to buy or replace hardware, or pay for additional licenses. Better yet, if you install this system in a remote office, calls between your offices are free!
  • Management Made Easy: 1Pointe manages your VoIP system, giving you lightning fast response time to problems and requests.
  • Compatibility: 1Pointe Digital Voice is compatible with any traditional carrier, as well as with VoIP carriers that support Inter-Asterisk eXchange (IAX). It's even possible to replace antiquated modems for dialing into government systems!

Built-In Features

These are just some of the features built into 1Pointe Digital Voice. If you don't see something that you need, we'll customize the system to fit your needs!

  • ADSI On-Screen Menu System
  • Alarm Receiver
  • Append Message
  • Authentication
  • Automated Attendant
  • Blacklists
  • Blind Transfer
  • Call Detail Records
  • Call Forward on Busy
  • Call Forward on No Answer
  • Call Forward Variable
  • Call Monitoring
  • Call Parking
  • Call Queuing
  • Call Recording
  • Call Retrieval
  • Call Routing (DID & ANI)
  • Call Snooping
  • Call Transfer
  • Call Waiting
  • Caller ID
  • Caller ID Blocking
  • Caller ID on Call Waiting
  • Calling Cards
  • Conference Bridging
  • Database Store / Retrieve
  • Database Integration
  • Dial by Name
  • Direct Inward System Access
  • Distinctive Ring
  • Do Not Disturb
  • E911
  • Fax Transmit and Receive
  • Graphical Call Manager
  • GSM
  • H.323
  • Interactive Directory Listing
  • Interactive Voice Response
  • Local and Remote Call Agents
  • MGCP
  • Music On Hold (MP3)
  • Music On Transfer (MP3)
  • Predictive Dialer
  • Open Settlement Protocol
  • Overhead Paging
  • Protocol Conversion
  • Remote Call Pickup
  • Remote Office Support
  • Roaming Extensions
  • Route by Caller ID
  • SCCP (Cisco® Skinny®)
  • SIP
  • SMS Messaging
  • Spell / Say
  • Streaming Media Access
  • Supervised Transfer
  • Talk Detection
  • Text-to-Speech
  • Three-way Calling
  • Time and Date
  • Transcoding
  • Trunking
  • VoIP Gateways
  • Voicemail Visual Indicator
  • Voicemail to email
  • Voicemail Groups
  • Web Voicemail Interface
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